Shipping
At LumeNoir, we work with trusted European carriers to ensure your order arrives safely and on time. Below you’ll find all important details about how we ship our products.
📦 Shipping Carriers
We ship all orders using reputable and reliable delivery services:
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GLS
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DPD
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Packeta (mainly for Central/Eastern Europe and parcel pick-up points)
Your carrier will be selected automatically based on your region, order size, and the fastest available shipping option.
🚚 Delivery Times
Estimated delivery times:
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Europe: 3–10 business days
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Delivery may vary depending on your location and product availability.
You will receive a tracking link once your order has been shipped.
📍 Tracking Your Parcel
Once your order is dispatched, you’ll receive a confirmation email with a tracking number. You can follow your package directly through the carrier’s tracking portal.
📦 Order Processing Time
Orders are processed within 1–3 business days.
During holidays or high-volume periods, handling may take slightly longer.
🛑 Wrong Address or Failed Delivery
Please double-check your shipping information before placing your order.
If a parcel is returned to us due to an incorrect address or failed delivery attempt, we can reship it — additional shipping fees may apply.
🌍 Countries We Ship To
We currently ship to most countries within Europe.
If your country appears at checkout, we deliver there.